National Marine Underwriters
Frequently Asked Questions
What should I do if a hurricane is a threat to my boat? Article By: Tom Dove When Hurricane Bob was deciding where to go and the Chesapeake Bay was one possibility, many of us began to prepare our boats for the ultimate storm. A surprising number of others ignored the danger entirely. After seeing what happened to New England, we should think about our actions carefully. Your preparations will influence not only what happens to your boat, but to others around it. Several people in our marina took the fatalistic approach, saying, "If it hits, it hits. Nothing I can do will save the boat from a storm like that. That's why I carry insurance." That's fine for them to say, but what about me? If my neighbor's boat breaks loose, it will drift down on mine and destroy it. Is that fair? There is a nice little powerboat a few slips away that is secured by four pieces of clothesline, improperly cleated to the pier. With a five foot tide and winds over 60 knots, it would surely break free and wipe out three or four other vessels before sinking. Before a storm, I feel obliged to add lines to such casually maintained boats. Much of the damage from Hurricane Bob in the Cape Cod area was caused by a few boats breaking free and smashing into others. The storm hit at high tide, and the water level was some 10 feet above normal. That combination pulled moorings out of the bottom and drove boats up on piers. Those who survived had a combination of preparation and luck. The preparation was based on visualizing the effect of very high tides and making allowance for that in the mooring lines. The luck was being in a place where other boat owners did the same thing. Here are the nuts and bolts:
When a storm threatens, decide first where to put the boat. If possible, haul it out and block it carefully in a place where trees and other boats cannot fall onto it. If you are close to a snug harbor with secure holding ground and you have several heavy anchors, you might want to move the boat there. Otherwise, study the layout of your marina. Look at the exposed end of the harbor. An intense low- pressure system, like a hurricane or a coastal storm from the Carolinas, generally goes to the east of the bay. The winds are generally easterly to northeasterly, although they may begin from the southeast. Turn your boat in the slip to face the storm winds and waves as much as possible. Set up spring lines to resist forces from the storm directions. Double the dock lines, so that one will remain if the other breaks or chafes through. Allow for an extremely high tide. Old- timers who rode out hurricanes on the bay can advise you how much the water level may rise in your area. Tie the boat so that you can adjust the mooring lines from the dock. If the water level rises and the boat is bouncing about, you will not be able to get aboard to slack the lines so it can rise with the storm tide. Put chafing gear on all the dock lines. A garden hose slipped over the end of the rope, or leather or canvas wrapped around it where it goes through the deck chock will prevent the line from wearing through during the storm. High tides and chafing of dock lines are the greatest dangers. I have watched a half-inch nylon rope wear away half of its diameter during an eight-hour storm. Do not underestimate this threat. Remove all canvas covers and loose items on deck and put them ashore or below deck. Take off bimini tops, sails, flags, boat hooks, deck chairs and similar items and stow them.
Pump the bilges dry and close all through-hull fittings except those that drain the cockpit. Shut off the fuel supply line. Remove any loose items, such as lamps and vases, from surfaces in the cabin. After you have done everything possible for your own boat, check the ones around you, especially those to the east. Call the owners to let them know of the danger, if you can. If necessary, add dock lines to neglected vessels to protect your own. Finally, go home. Do not stay aboard. No boat is worth your own life. Bob was the first hurricane of the season, but probably will not be the last. We have been extraordinarily lucky for many years, and most of us have become complacent. Let's take a lesson from Bob and Hugo and minimize our losses.
How do I report a claim? Claims should be reported by phone immediately to National Marine Underwriters at 1-800-BOAT-CLAims (1-800-262-8252) Important information to have is: Policy Number--should be in the format of a character followed by ##-###-###. This is located on your boat policy in the upper right corner (Policy/Reference Number); Current location of vessel; Vessel registration number. If there is ever a question on what to do about a claim and you are unable to reach the Claims Department, please read Section G - Duties Following a Losson your policy
I just purchased a new boat. What do I need to do now? Call National Marine's Underwriting Department during normal business hours, Monday thru Friday from 8:30am till 4:30pm EST. A new purchase is not covered automatically. Your existing policy is not transferrable to the new boat
I need to cancel my policy, what is the next step? Request for cancellation must be done in writing. The request must contain the policy number, the date, reason for cancellation, and signature of the owner. The effective date of the cancellation will be the postmarked date on the envelope, the date of your FAX, or any future date requested.
My lien holder never got a copy of my policy, what should I do? Once National Marine receives payment on your binder they automatically send proof of insurance to the lien holder listed. If for some reason they do not have it on file, please call their Service Department during normal business hours. Plase have the phone number and loan number available, so they can call the bank.
My non-payment cancellation date is the day my policy starts, why? Premium payment must be postmarked by the "Premium Due Date" as shown in block one (1) or the policy is cancelled effective the date shown in the "non-payment cancellation date" - block two (2). They give you 10 days to make the payment after the effective date.
When do I need to send in my premium so there is no lapse in coverage? Premium payment must be postmarked by the "Premium Due Date" as shown in block one (1) or the policy is cancelled effective the date shown in the "non-payment cancellation date" - block two (2). They give you 10 days to make the payment after the effective date.
Where is National Marine Underwriters located? National Marine's headquarters is located at: 410 Severn Avenue, Suite 207 Annapolis, Maryland 21403
What type of charter insurance does NMU offer? National Marine's Charter insurance program requires that the vessel be operated by a licensed Captain. There cannot be any more than six (6) passengers and no more than 3 crew including the Captain. Other restrictions may apply.
My marina needs a certificate of insurance, what should I do? Supply National Marine with your policy number, the name of the marina and their address and they will issue the certificate right away. No certificate will be issued until the premium is paid in full.
How do I change my address on my policy? You can FAX, mail or E-Mail your new address. Include the policy number, your new address and phone number. Be sure to let National Marine know if the location of your vessel has changed. |